Privacy Policy
This Privacy Policy explains how Urbn Leather (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from urbnleather.com (“the Site”).
By using our website, you agree to the practices described in this policy.
Information We Collect
Device Information
When you visit the Site, we automatically collect certain details about your device, including:
- IP address
- Browser type
- Time zone
- Pages you visit
- Referring websites or search terms
- General website usage information
This helps us improve website performance and detect fraud.
Order Information
When you place or attempt to place an order, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related details (processed securely we do not store full card details)
Personal Information in this Policy refers to both Device Information and Order Information.
How We Use Your Information
- Process and fulfill your orders
- Provide order confirmations and invoices
- Communicate with you about your order
- Detect and prevent fraud
- Improve website performance and user experience
- Provide customer support
We may also send marketing emails only if you have opted in. You may unsubscribe anytime.
Cookies
Cookies are small text files stored on your device to improve your browsing experience. Cookies help us:
- Remember your preferences
- Enhance website speed and performance
- Analyze website traffic
- Improve your shopping experience
You may disable cookies in your browser settings at any time. However, some website features may not function correctly if cookies are disabled.
Sharing Your Personal Information
We do not sell or rent your personal information.
We only share data with trusted third-party partners when necessary to operate our business, including:
- Secure payment processors (such as PayPal)
- Website hosting & security providers
- Shipping & logistics partners
- Analytics tools to improve website performance
All third-party partners are required to protect your information and use it only to provide services requested by us.
We may also share data if required to comply with legal obligations or fraud investigations.
Payment Security
Payments on our website are processed securely through PayPal’s PCI-DSS-compliant system.
We do not store full credit card or bank account details.
Data Retention
We retain your Order Information for business and legal record-keeping purposes unless you request deletion, except where law requires continued retention.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion
- Withdraw consent for marketing communications
You may contact us anytime using the details below.
Do Not Track
Our website does not change its data-collection behavior when a “Do Not Track” browser signal is received.
Children’s Privacy
Our website is not intended for children under 16 years of age, and we do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us:
Website Name: UrbnLeather
Email: support@urbnleather.com
Phone: +31 684395759
Address: Oosterstraat 96, 3134 NT Vlaardingen, The Netherlands
Business Hours: Monday to Friday — 09:00 AM to 06:00 PM (CET)
We aim to respond to all inquiries within 24 hours.