Terms and Conditions
Who We Are
These Terms of Service (“Terms”) govern your use of the website urbnleather.com (the “Site”), which is owned and operated by Urbn Leather (“we,” “us,” or “our”). By accessing or using our Site, you agree to comply with these Terms.
If you do not agree with these Terms, please discontinue using the Site.
We may update or modify these Terms at any time by posting the revised version on this page. Continued use of the Site means you accept the updated Terms.
Minimum Age Requirement
You must be at least 18 years old to place an order on our Site. If you are under 18, you may only use the Site with the permission and supervision of a parent or legal guardian.
We reserve the right to cancel orders that do not meet this requirement.
Our Services
Urbn Leather operates an online retail store where customers can purchase leather apparel and related products.
Our store is hosted on WordPress and powered by WooCommerce, which provides our e-commerce platform and secure checkout system.
Use of Our Site
By using our Site, you agree that you will not:
- Use the Site for illegal, fraudulent, or unauthorized purposes
- Violate any applicable laws or regulations
- Upload or transmit viruses, malware, or harmful code
- Interfere with the security or performance of the Site
- Attempt to access data without authorization
We reserve the right to refuse service to anyone at any time.
Product Accuracy & Availability
We make every effort to ensure product descriptions, images, and pricing are accurate. However:
- Colors may appear differently on screens
- Product availability may change
- Prices may change without notice
We reserve the right to limit quantities or discontinue products at any time.
Billing & Account Information
You agree to provide accurate and complete billing, shipping, and contact information.
We may refuse, limit, or cancel orders that:
- Use the same customer account
- Use the same credit card
- Use the same billing or shipping address
- Appear suspicious or fraudulent
If we cancel an order, we may contact you using the email or phone number provided.
Information We Collect
When you use our Site, we may collect the following types of information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number
Payment Information
Payments are processed securely through third-party payment processors. We do not store full credit card details on our servers.
Non-Personal Information
- Browser type
- Device type
- IP address
- Pages visited
- Usage statistics
For more information about how we collect, use, and protect your information, please review our Privacy Policy.
Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser, but some Site functions may not work properly.
Refund & Returns Policy Reference
If you are not satisfied with your purchase, you may request a return in accordance with our Refund & Returns Policy.
Conditions for Returns
- Items must be unused, unworn, and in original packaging
- Items must be in the same condition as received
- Custom-made or final-sale items may not be eligible
- Returns must be requested within 30 days of delivery
Once the returned item is received and inspected, approved refunds are issued to the original payment method.
Refunds are typically processed within 5 business days after approval.
For full details, please see our Refund & Returns Policy available on our website.
Third-Party Services & Links
Our Site may include links or integrations with third-party websites and services. We are not responsible for the content, security, policies, or practices of third-party platforms. Use of third-party services is at your own risk.
User Content & Reviews
If you submit reviews, feedback, or suggestions:
- We may use, publish, edit, or distribute your content
- You grant us a royalty-free license to use such content
- You are responsible for ensuring your content is lawful and does not infringe rights
Prohibited Activities
You agree not to use the Site for:
- Illegal activities
- Fraud or deception
- Harassment or abuse
- Intellectual property violations
- Data harvesting or scraping
- Uploading malicious code
- Spam or phishing
Disclaimer of Warranties
The Site and all services are provided “as-is” and “as-available.”
We do not guarantee that:
- The Site will be error-free
- Access will be uninterrupted
- Content will always be accurate
Use of the Site is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, UrbnLeather is not liable for any indirect, incidental, or consequential damages, including loss of data, loss of profits, business interruption, or service disruptions.
Your sole remedy is to discontinue using the Site.
Indemnification
You agree to indemnify and hold harmless Urbn Leather and its affiliates from any claims arising from your use of the Site or your violation of these Terms.
Termination
We may suspend or terminate your access to the Site at any time if you violate these Terms or misuse the Site. You may stop using the Site at any time.
Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
Entire Agreement
These Terms, together with our posted policies, form the complete agreement between you and Urbn Leather.
Governing Law
These Terms are governed by the laws of The Netherlands. Any disputes shall be handled under Dutch jurisdiction.
Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page. Continued use of the Site constitutes acceptance of the revised Terms.
Customer Support
If you have any questions, concerns, or requests regarding your personal information, please contact us:
Store Name: Urbn Leather
Email: support@urbnleather.com
Phone: +31 684395759
Address: Oosterstraat 96, 3134 NT Vlaardingen, The Netherlands
Business Hours: Monday to Friday — 09:00 AM to 06:00 PM (CET)
We aim to respond to all inquiries within 24 hours.